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PRIVACY STATEMENT
YOU SHOULD REVIEW THE FOLLOWING
STATEMENT PRIOR TO SUBMITTING ANY PERSONAL INFORMATION
TO THIS WEBSITE.
This Website is hosted by
BlueHost.com and operated
by OnDuty Support Systems, LLC, 836 Vista Arriago, Camarillo, CA 93012, USA.
OnDuty Support Systems, LLC respects the
privacy of our partners and suppliers of products or
services, clients, and their customers. The purpose of
this Privacy Statement is to provide you with
information concerning our services, the types of
information we are provided by third parties or obtain
ourselves through your visits to our Website, how we use
that information, whether we disclose the information
provided to us to others, and the options you have with
regard to the use and correction of that information.
Although privacy laws can, from jurisdiction to
jurisdiction, directly conflict with each other, our
goal in handling personal information provided to us is
to comply with applicable data protection and privacy
laws worldwide and to offer users of our Website notice,
choice, consent, security, data integrity, access, and
enforcement with regard to personal information. OnDuty
Support Systems, LLC strives to provide protection for your
personal information no matter where that information is
collected, transferred, or retained.
OnDuty Support Systems, LLC, obtains from
its partners a variety of fulfillment, support and
E-commerce related services. Some of these services may
be provided through sites bearing our partners' and
suppliers' names and trademarks and are not in the sole
control of OnDuty Support Systems, LLC. Additionally, OnDuty
Support Systems, LLC may provide links from our Website to
the websites of third parties who may provide services
to you directly or on our behalf. THE PRIVACY POLICIES
OF THESE THIRD PARTY SITES MAY BE DIFFERENT FROM OUR
PRIVACY POLICIES AND WILL GOVERN ANY TRANSACTIONS
UNDERTAKEN ON THOSE SITES. We urge you to review the
privacy policy of any site to which you are linked.
Collection of Personal Information
Personal information means any
information or data that may be used to identify an
individual, and may include but is not limited to your
name, physical or email address, phone number, type of
hardware or software you own, credit card details, and
other information required to provide you with the
product, service, or support requested. Depending on the
nature of the services provided by OnDuty Support
Systems, LLC to our partners or suppliers or the services
provided to OnDuty Support Systems, LLC from its partners or
suppliers, OnDuty Support Systems, LLC may receive personal
information either from you directly or from our partner
or supplier. OnDuty Support Systems, LLC may receive and
process personal information provided by you in the
following situations:
·
requesting information about
products and services;
·
entering a contest or
promotion;
·
ordering newsletter or other
informational tools;
·
where you submit an order
·
purchasing, downloading and/or
registering products; and/or
·
signing up for additional
services
·
for the purposes of
verification of your identity or fraud prevention
purposes
In all cases however, we will ensure
that personal information shall always be obtained from
you on a fair basis and in accordance with applicable
law.
Use of Personal Information
PERSONAL INFORMATION PROVIDED TO US
WILL PRIMARILY BE PROCESSED ON OUR COMPUTER SERVERS
LOCATED IN THE UNITED STATES OF AMERICA.
HOWEVER, IN SOME CASES (WHERE IT IS
NECESSARY TO DO SO) SUCH INFORMATION MAY BE TRANSMITTED
OR MADE AVAILABLE TO (I) EMPLOYEES OR SERVANTS OF ONDUTY
SUPPORT SYSTEMS, LLC OR THIRD-PARTIES PROVIDING SERVICES TO
ONDUTY SUPPORT SYSTEMS, LLC OR (II) PRODUCT MANUFACTURERS,
LICENSORS AND/OR OR SUPPLIERS, LOCATED OUTSIDE OF THE
UNITED STATES OF AMERICA).
PLEASE NOTE THAT BY SUBMITTING
YOUR PERSONAL INFORMATION TO US, WE DEEM THAT YOU ARE
CONSENTING TO SUCH TRANSFER.
We will use the personal information
provided us for the following:
to take, process or deliver your
order, process or obtain payment or notify you of the
status of your order;
in connection with keys, access codes
or other information as may be required to permit you to
access our partners' sites to receive products, updates
or services;
the screening of the order by a
validation system ('Fraud Screening System') to prevent
fraudulent orders,
to provide it to industry and credit
related organizations for security, credit or fraud
prevention purposes;
to register your purchase with the
manufacturer or service provider for warranty, technical
support or similar purposes;
to facilitate the renewal of
subscriptions for products or services;
to provide you with effective
customer service and/or technical support;
to monitor service or purchasing
patterns;
to provide you with service updates,
announcements, and other product offerings;
to send you, with your consent,
newsletters or promotional emails or undertake other
promotional activities;
to permit you to participate in
online surveys and polls, assuming you voluntarily agree
to provide such information in connection with these
surveys and polls; and,
to improve OnDuty Support System’s
websites, the customer experience and any related
products or services.
for other purposes as notified to you
from time to time (subject to applicable legal
requirements).
We will observe applicable law and
take all reasonable steps to ensure any person or entity
receiving personal information for the purposes
described above, are obligated to protect and keep
secure the personal information on your behalf.
BY SUBMITTING YOUR ORDER EITHER TO
OUR PARTNER OR TO US YOU CONSENT TO THE USE OF YOUR
PERSONAL INFORMATION AS SET FORTH ABOVE, AND TO THE
TRANSFER OF THAT DATA TO OUR PARTNERS OR THOSE
INDIVIDUALS OR ENTITIES WE ENGAGE TO PROVIDE SERVICES IN
CONNECTION WITH YOUR TRANSACTION.
Management of Personal Information
OnDuty Support Systems, LLC tries hard to
keep personal information accurate and up-to-date. If
you find that your personal information is not accurate,
please let us know in writing. Without prejudice to your
rights of access and other rights in relation to your
personal information under applicable law, OnDuty
Support Systems, LLC will use best efforts to investigate
your concerns after we receive your inquiry and make the
necessary corrections, additions and/or deletions.
Disclosure of Personal information
OnDuty Support Systems, LLC discloses your
personal information directly to you upon your written
request; provided, however, that we may reject all or
part of your request when: 1) the disclosure may harm
the life, the body, the property and the rights of third
parties, 2) the disclosure may lead a breach of
applicable law and regulation, or 3) where you have
failed to provide sufficient evidence to verify your
identity.
Cookies and WebBeacons
We may use "Cookies" and other
tracking technologies such as web beacons. "Cookies" are
small text files that are transferred to your computer's
hard disk by the website. OnDuty Support Systems, LLC'
cookies are used to identify a computer or browser, not
to identify specific customer traits. If you do not want
cookies in your browser, you may set your browser to
reject cookies or to notify you when a website attempts
to place a cookie in your browser.
WebBeacons (also referred to as GIF
files, pixels or action tags) help OnDuty Support
Systems, LLC recognize a unique cookie on your browser. We
use this tool to compile aggregate information about
you, and it is not personally identifiable. This
information includes IP addresses, search terms, domain
names, and browser types. We use this information to
track usage and other patterns on our Websites. We may
share this aggregate information with our partners or
service providers.
Sharing Personal Information
OnDuty Support Systems, LLC may receive
personally identifiable information either from you
directly or from our partner or supplier who provides us
with the personal information to fulfill a service to
you on their behalf. In some circumstances, personal
information that OnDuty Support Systems, LLC receives from
you directly may be provided to our partners or
suppliers in order for them to fulfill a service to us
for your benefit or directly to you. We may also provide
your information in order to register your purchase with
the manufacturer or service provider for warranty,
technical support, after sales service or similar
purposes.
OnDuty Support Systems, LLC also employs
other companies to provide services to us in connection
with your transaction or after sales services. We do use
companies to process credit card payments, deliver
packages, send mail, analyze data, Fraud Screening,
provide marketing aid and assistance, provide customer
service, and otherwise provide services to us to enable
us to serve you and enhance our services. These
organizations may have access to personal information as
required to permit them to perform their obligations to
us in this regard.
OnDuty Support Systems, LLC may be
required to respond to subpoenas, court orders or be
asked to respond to other legitimate requests for your
personal information from appropriate law enforcement or
governmental authorities. We will not provide you with
notice of such requests. In such situations, we will
release personally identifiable information to third
parties when we believe it is appropriate for us to do
so in order to comply with the law or to protect against
fraud. We will also release such information:
to cooperate with law enforcement or
other governmental investigations (without necessarily
requiring the law enforcement or government agency
requesting the information to formally serve us with a
subpoena);
to comply with all valid court orders
or subpoenas;
to protect the legal rights of OnDuty
Support Systems, LLC, its employees and our users;
when we believe it is needed for
fraud protection and/or credit risk reduction; and/or,
to protect the personal safety of our
employees, agents, other users or the public in general.
OnDuty Support Systems, LLC also reserves
the right to report to such entities any activities that
we believe to be unlawful. Any such report of the
activities outline in (a) through (e) will be made
without prior notice to you, and you consent to such
disclosure by us.
In the event OnDuty Support Systems,
LLC
merges with another entity, is acquired by another
entity, or enters into a business combination with
another entity, OnDuty Support Systems, LLC may be required
to disclose some or all of your personally identifiable
information to that entity to continue serving you.
OnDuty Support Systems, LLC is not in the
business of selling, trading or renting personal
information. We will not use or share your personally
identifiable information with others except those
individuals or entities that have a business
relationship with OnDuty Support Systems, LLC of which you
are aware.
Children's Privacy
This site is not aimed to attract
children and its objective is not to collect personal
information from children. Anyone under the age of 18
should not use this site unless supervised by an adult.
OnDuty Support System’s goal is to comply with
applicable laws and regulations relating to collection
and use of information from children, including the
Children's On-line Privacy Protection Act of the United
States and other applicable laws or regulations.
Security of Personal Information
Customers who buy through the OnDuty
Support Systems, LLC system are shopping on a secure server
that encrypts customer's credit card information and
passwords. This makes it difficult, if not impossible,
for a third party to access or use your personal
information in an unauthorized manner.
OnDuty Support Systems, LLC has developed
its service with security as a top priority. We use
suppliers that use firewalls to help prevent access to
information in our system and Secure Socket Layers ("SSL")
to encrypt your personal information and protect it from
disclosure, destruction, modification, or use.
Your Choices
You can decide whether or not to
provide personal information to OnDuty Support Systems,
LLC
and withdraw your consent to us processing your personal
information at any time. However, if you do not provide
personal information or withdraw such consent you may
not be able to make purchases, enlist services or access
certain offers or options that may be of benefit to you.
At the time you provide your information, we will also
offer you a choice as to whether or not you wish to
receive further communications about special offers,
product information, or other marketing messages. We may
provide this information to our business partners and
suppliers. If you choose not to receive these
communications, we will not use your personally
identifiable information for this purpose.
You may choose to unsubscribe from
notices of special offers described in the preceding
paragraph. OnDuty Support Systems, LLC provides you with the
ability to unsubscribe at any time.
Changes to this Privacy Statement
Without prejudice to your rights
under applicable data protection or privacy law, OnDuty
Support Systems, LLC may amend this Privacy Statement from
time-to-time. We will notify you of such amendments or
changes by updating the "Last Updated" Date at the top
of this Privacy Statement.
OnDuty Support Systems, LLC Contact
Information
If
you would like to contact us with questions or comments
concerning our Privacy Statement or if you feel your
inquiry or request has not been addressed to your
satisfaction, please contact OnDuty Support System via
e-mail customer.support@ondutysupport.com or vial mail:
OnDuty Support Systems, LLC, 836 Vista Arriago, Camarillo, CA
93012, USA. |
